Recent Posts

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General Discussion / Re: shower not draining
« Last post by Lrudholm on September 12, 2018, 11:10:55 PM »
Hello again
And thanks for all the useful advice you give here Simon.

We yet again had waste water from the kitchen ending up
in the shower tray. The plumber cleared the pipes, again, but I realised
that the waste water goes from the kitchen to the shower and THEN on to
the main soil stack. Not the other way round (from shower to kitchen to the
main soil stock)  which I thought was the standard solution. Can someone confirm
this is the case? Obviously this is not ideal, as the kitchen waste  water has to travel
 for many lateral metres.

The waste water from the Kitchen can be seen flowing  just a few centimeters below the shower waste so if there  is a stoppage on the lateral drain between the shower and the main stack, kitchen
Waste water would end up in the shower, which is exactly what is happening.

Now, at least twice, this has occurred just after the stack has been jet washed.
And this might be far fetched, but could it be that the jetwashing of the stack somehow clogs
the lateral waste pipes towards the flats on the top floor?

Does any other  top floor have similar problem?
Where is the main vertical stack situated?
We really would like to find a long term solution.

General Discussion / Re: Plumber recommendation
« Last post by Anita on May 01, 2018, 09:28:29 PM »
Thank you, Simon and James for the contact details. Yes, we have the landlady's consent, that's why I started to search for plumbers. She'll choose whom she'd like to do the works.
General Discussion / Re: Plumber recommendation
« Last post by JamesNewbery on May 01, 2018, 05:34:20 PM »
Many people have used Ian Norton over the years. He's not the cheapest by any means but all reports are that he does a very good job. His email is and he knows the site well.
General Discussion / Re: Plumber recommendation
« Last post by SF on May 01, 2018, 10:52:51 AM »
Assuming you have the permission of the leaseholder to make these changes, then you could try Roy Darville who has done some work at a couple of properties at RQ.  His email is  As is common with a lot of plumbers he is often quite busy so he may not be able to react in a hurry.

All the best
General Discussion / Plumber recommendation
« Last post by Anita on April 30, 2018, 03:26:13 PM »
Dear Neighbours,

we are new tenants in Rainbow Quay, and planning to replace a few things in the bathroom. We are looking for a trusted plumber to help us.

Thank you,
General Discussion / Re: Just moved in - a few questions, any help appreciated
« Last post by henryhb on April 16, 2018, 08:56:29 PM »
@Mary - would love to talk to you more about EDF and your meter change. My number is 07732552891, any chance you could text me to discuss? Or if you could share more details online about what you did and who you spoke to would be a great help. It seems quite complicated to me! Thanks!
General Discussion / Re: Small fire at 1 RQ [and Sky reception]
« Last post by maryfoulkes on April 15, 2018, 11:22:08 PM »
Mine is working too. Thanks Simon
General Discussion / Re: Small fire at 1 RQ [and Sky reception]
« Last post by Tom on April 15, 2018, 09:43:49 PM »
Confirmed from here as well, with thanks, Simon! :)
General Discussion / Re: Small fire at 1 RQ [and Sky reception]
« Last post by PaulC on April 15, 2018, 09:00:17 PM »
Thanks Simon.

Yes it's all working again


General Discussion / Re: Small fire at 1 RQ [and Sky reception]
« Last post by SF on April 15, 2018, 08:51:23 PM »
Hello All,

I only just got back to RQ and found this out.  I have restored power to the Sat. system and it should all be working now.

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